Posted on Thu, Feb 04, 2010 @ 03:47 PM
Outsourcing has been standard throughout the business world for many years and its popularity is now expanding rapidly through the club industry. The driving force behind this trend is related to the economic pressure many clubs are under to reduce operating expense.
Of course, the risk with this approach is service or quality will suffer. To balance the importance of managing expenses and maintaining quality, clubs should closely examine their key business processes to identify which systems are the best candidates for outsourcing. Processes that fit well into an outsource model are typically complex in nature, highly regulated, time consuming or create potential liability.
Outsourcing makes the most sense when three key criteria are met - processes are done better, faster and with more consistent results. The types of outsourcing that meet these criteria can be considered "smartsourcing" partnerships. Unlike traditional outsourcing, which is commodity driven, smartsourcing enables clubs to partner in synergistic ways that decrease expense, increase quality and carry low risk for the club. With smartsourcing, clubs work with highly specialized companies that bring both improved efficiencies and very specific expertise.
SmartSourcing creates an environment where the results of focus, efforts and expertise actually equal more than the sum of the parts. With smartsourcing, clubs become less "people" dependant and more "systems" dependant. This makes the club stronger as it causes a shift of the focus of the club's staff from an "administrative" focus to a "member centric" focus.
Current economic conditions make this a perfect time to consider a company like ClubPay that combines expertise and efficiency to create value for your club. Our approach is simple but powerful. We have done the homework and put together a suite of solutions and services that eliminate the headaches and hassles of payroll and HR management. At the same time, we give you expanded access to your information to enable you to make better business decisions. Finally, we help you control costs by leveraging our economies of scale and expertise.